Privacy Policy

Last updated: 01-03-2024

This Privacy Policy (“Policy”) outlines how OpenIntro (“we,” “our,” or “us”) collects, uses, discloses, and safeguards the personal information of our users (“Users”) and investors (“Investors”). Protecting your privacy is of utmost importance to us, and we are committed to ensuring the security and confidentiality of your personal information.

By accessing or using our website and services, you agree to the practices described in this Policy. Please take the time to read and understand this Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

A. Information from Users:

  • Registration Information: When Users register on OpenIntro, we may collect personal information such as your name and email address.
  • Profile Information: Users may choose to provide additional information to enhance their profiles, such as profile pictures, location, and a short bio.
  • Transaction Information: We collect data related to your transactions on the platform, including order details, payment information, and communication between Users and Investors.
  • Communication Data: We may collect data from your communications with other Users or Investors through our platform, including messages, reviews, and comments.

B. Information from Investors:

  • Investor Information: When Investors register on OpenIntro, we may collect personal information including your name, email address, payment information, and identification documents for verification purposes.
  • Financial Information: We might be collecting financial data, such as bank account details, to facilitate payouts to Investors.
  • Transaction Information: We collect data related to transactions made through our marketplace, including order details, payment history, and tax-related information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services, including customer support.
  • To process transactions and payments.
  • To facilitate communication between Users and Investors.
  • To verify the identity of Investors.
  • To prevent fraud and abuse of our platform.
  • To send transactional emails and updates.
  • To personalize and enhance your experience on our platform.
  • To comply with legal obligations.

3. Information Sharing

We may share your personal information with:

  • Other Users and Investors as necessary for transactions and communications.
  • Third-party service providers who assist us in operating our platform.
  • Law enforcement and regulatory authorities as required by law.
  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Your Choices

You have the right to delete your personal information anytime. To proceed, simply send us an email to hello@open-intro.com. You may also have the right to opt out of certain marketing communications.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Changes to this Privacy Policy

We may update this Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or through our platform.

7. Contact Us

If you have any questions or concerns about this Policy or your personal information, please contact us at hello@open-intro.com.